Free Local 411 Becoming Competitive
Google is the latest entry into what is becoming a crowded field of free local voice offerings that now include:
- Google (800-Goog411)
- Microsoft TellMe 1-800-555-TELL and 1-800-CALL-411
- 1-800-YellowPages
- 1-800-Free411
According to MediaPost, "The Kelsey Group estimated that directory assistance generated 6.3 billion requests last year through land line, wireless, and VoIP communication."
Useful articles on this trend include
Google Voice Local Search Launched by Danny Sullivan in SearchEngineLand.com
Google 411 Takes Aim At Directory Assistance by Gavin O'Malley in MediaPost
ProductivityPortfolio (TimeAtlas.com) also offers detailed review and comparison of the Google, Microsoft and 800-Free411 systems.
Labels: 800-Free411, 800-Goog411, 800-YellowPages, TellMe, voice information
posted by Mike Freedman @ 7:39 AM
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